Welcome To Splat Shop

Customer Service

Contact Us

Email: sales@splatshop.co.uk
Tel: 01246 888517 or 01246 453336.
Address: Splat Shop, Unit 3, Broombank Park, Sheepbridge, Chesterfield, Derbyshire, S41 9RT, UK

Shipping

Standard Delivery (3-4 Days): £2.99  (Free Over £100)
Priority Delivery (1-2 Days): £3.99
Next Day AM Delivery: £9.99 (Weight Dependant)
Next Day AM Saturday Delivery: £14.99 (Weight Dependant)

All over size packages to the mainland UK, i.e. rear mudguards, tyres etc. will be sent with the DPD courier service, this is a next day service for £8.99, free for orders over £100.

All small and under 2kg worldwide packages are sent by the Royal Mails Airmail service, this takes 3 to 5 working days for Western Europe and 4 to 7 working days for Eastern Europe, the rest of world can take from 5 to 9 working days depending on the local postal service.  Larger & Heavier packages will be sent with a courier.

Returns and Refunds

We operate a no quibble money back policy on all goods returned in new, unused condition within 90 days of delivery. Refunds on items over 90 days are subject to our discretion.

How to return your item
Should you wish to return your purchase within the 90 day period, please contact us by one of the following means:
Email: sales@splatshop.co.uk
Address: Splat Shop, Unit 3, Broombank Park, Sheepbridge, Chesterfield, Derbyshire, S41 9RT, UK
Or phone: 01246 888517 or 01246 453336.

  1. Wrap the product carefully to avoid damage.
  2. Return goods by recorded delivery, registered post, or by courier. (Proof of postage will not be accepted as proof of delivery).
  3. Please remember to contact us before sending the goods back.
  4. Include your name and address, and a copy of your purchase receipt.
  5. Please allow 14 days (in addition to the delivery time) for the refund to be processed